B2B Online

May 08 - 10, 2017

Chicago Renaissance Downtown

Contact Us: 888-482-6012

 Dave Perry
Dave Perry Global Lead, Digital Customer Experience Afton Chemical
Dave has applied knowledge in traditional and digital marketing, brand strategy and product management with Fortune 100 companies. His primary focus with Afton Chemical is to drive organizational alignment at the intersection of customer touchpoints and technology through the implementation of customer centric digital solutions. This includes creating new sources of value for customers and increasing effectiveness in the service of customers.

Day Two: Engagement & Customer Experience Optimization

9:45 AM Panel: Getting a Seat at the C-Suite Table

One of the biggest hurdles B2B companies have to overcome is driving cultural change. Most are not suited to become digitally fit. Many senior executives are still not convinced that digital and eCommerce are lasting functions, while others even see them as threats. Creating a business case to invest in digital is hard to do. But digital is here to stay, and the sooner the C-suite makes room for it, the better.

  • Removing barriers to adoption within your organization
  • Demonstrating the value of eCommerce to your organization through data
  • Having the best data and analytics to support your internal campaign
  • Spreading the word cross-functionally – tailoring your approach to each department