B2B Online

May 08 - 10, 2017

Chicago Renaissance Downtown

Contact Us: 888-482-6012

 Eugene Slobodetsky
Eugene Slobodetsky eCommerce Manager, Global Digital Strategy Life Fitness

Day Two: Engagement & Customer Experience Optimization

3:10 PM Panel Revolution: Mastering the Customer Journey: Creating an Insight-Driven Experience

Take your customer experience to the next level in this interactive panel. See how industry leaders are utilizing the data available to them to create the best possible customer journey and solidify their customer loyalty.

•    Leveraging data and analytics enhance your customer experience
•    Using data as the foundation to create these experiences
•    Understanding and responding to changing customer behaviors
•    Mapping the customer journey to increase loyalty