B2B Online

May 08 - 10, 2017

Chicago Renaissance Downtown

Contact Us: 888-482-6012

 Julie Stewart
Julie Stewart Director eCommerce Hisco
Julie Stewart is the Director of eCommerce at Hisco, an industrial distributor for the electronics assembly, aerospace and medical device manufacturing markets. Stewart began her eCommerce career as an Internet Marketing Assistant for All-Spec Industries, an eCommerce-only distributor to the electronics assembly market. Over the next few years, Stewart supported the company’s evolution as All-Spec grew to become a successful online distributor through SEO, SEM and a customer-centric website. All-Spec Industries was acquired by Hisco in early 2014 and Stewart was instrumental to the development of Hisco.com during the months that followed. Since February 2015, Stewart has been responsible for customer acquisition, as well as driving conversion and customer experience for both All-Spec.com and Hisco.com.

Day One: Customer Acquisition and Omnichannel

11:10 AM Keynote: Built for B2B – The Digital Commerce Journey and Hisco’s Path to Success`

Digital initiatives such as creating an e-commerce website often uncover broader organizational roadblocks. But building a strong digital team and developing consensus across the company can make the journey smoother for any company.

Day Two: Engagement & Customer Experience Optimization

3:10 PM Panel Revolution: Mastering the Customer Journey: Creating an Insight-Driven Experience

Take your customer experience to the next level in this interactive panel. See how industry leaders are utilizing the data available to them to create the best possible customer journey and solidify their customer loyalty.

•    Leveraging data and analytics enhance your customer experience
•    Using data as the foundation to create these experiences
•    Understanding and responding to changing customer behaviors
•    Mapping the customer journey to increase loyalty