B2B Online

May 08 - 10, 2017

Chicago Renaissance Downtown

Contact Us: 888-482-6012

 Ken Quesenberry
Ken Quesenberry Director, Digital Commercialization VWR International
Ken Quesenberry is the Director of e-Commerce for VWR and is responsible for advancing VWR International’s global customer-facing e-commerce solutions and driving adoption of those channels.  Ken has spent the last 21 years at VWR focusing, primarily, on supply & demand chain solutions―especially in the areas of customer e-procurement & business-to-business integration.

He has held several roles at VWR during his tenure, including Business Process Consultant, Information Systems Director and Director of e-Business Sales.  His three professional passions include meeting the solution needs of customers, the growth & success of VWR and advancing VWR’s e-commerce capabilities.

Day Two: Engagement & Customer Experience Optimization

9:45 AM Panel: Getting a Seat at the C-Suite Table

One of the biggest hurdles B2B companies have to overcome is driving cultural change. Most are not suited to become digitally fit. Many senior executives are still not convinced that digital and eCommerce are lasting functions, while others even see them as threats. Creating a business case to invest in digital is hard to do. But digital is here to stay, and the sooner the C-suite makes room for it, the better.

  • Removing barriers to adoption within your organization
  • Demonstrating the value of eCommerce to your organization through data
  • Having the best data and analytics to support your internal campaign
  • Spreading the word cross-functionally – tailoring your approach to each department