Darren Taylor

Artificial intelligence (AI) is rapidly changing the world of B2B ecommerce. In this discussion, we will debunk some of the biggest myths about AI and speculate about its future in the B2B ecommerce landscape. We will also discuss some of the specific opportunities that AI can offer B2B ecommerce businesses, such as:

• Understanding what AI is & what it isn’t
• Personalized recommendations: AI can be used to recommend products and services to customers based on their individual needs and preferences.
• Automated customer service: AI can be used to automate customer service tasks, such as answering FAQs and resolving issues.
• Fraud detection: AI can be used to detect fraudulent transactions and protect businesses from financial losses.
• Pricing optimization: AI can be used to optimize prices for products and services based on demand and competition.
• Inventory management: AI can be used to manage inventory levels and ensure that businesses always have the products they need to meet customer demand.