Eric Rehl

Vice President, Digital Customer Experience, North America Schneider Electric

Monday, May 4, 2026

3:15 PM Panel Discussion: Empowering the Buyer: Designing Self-Service Portals that Drive Revenue and Loyalty

A well-designed self-service portal can transform the buyer relationship, boost repeat orders, improve margins, and reduce strain on sales and service teams. This panel session will share insights on how to build portals that not only meet customer expectations but actively drive business growth.

• Analyze examples of portals that have successfully increased revenue, order frequency, and customer retention.

• Integrate personalization, AI-driven recommendations, and account-specific pricing to boost engagement.

• Streamline workflows to reduce buyer friction and speed up ordering cycles.

Tuesday, May 5, 2026

9:10 AM Keynote Panel: Using Data as Your Growth Engine for Speed, Scale & Personalized Buyer Experiences

Data isn't just an asset—it's your competitive advantage. This panel of experts will dive into how modern B2B organizations can harness the full power of their data to move faster, scale smarter, and deliver hyper-personalized buyer experiences that drive measurable growth.

• Activate your data to uncover hidden revenue opportunities across the buyer journey

• Centralize siloed information to create a unified, 360-degree view of your customers

• Accelerate decision-making with real-time insights and predictive analytics

• Tailor content, recommendations, and offers based on behavioral and intent signals

Wednesday, May 6, 2026

11:05 AM Shift From Search Engines to AI Assistants: Transforming Search Performance & Customer Acquisition with AI

Search is no longer just a traffic driver—it's a powerful engine for customer acquisition in the B2B buying journey. We will explore how AI is transforming search optimization to uncover intent, drive qualified leads, and accelerate revenue.

• Leverage AI tools to analyze buyer intent and predict high-converting keywords

• Streamline SEO and SEM strategies with real-time performance insights from AI

• Attract the right buyers at the right time using intelligent targeting and automation

• Integrate AI-driven search tactics into your broader acquisition and ABM strategies

Check out the incredible speaker line-up to see who will be joining Eric.

Download The Latest Agenda