Hemal Mehta

Get ready to dive into the dynamic world of eCommerce as we explore the exciting role of strategic Key Performance Indicators (KPIs) in driving success! This engaging panel discussion will unravel the secrets behind effective KPI implementation, alignment with business goals, and the innovative trends shaping the future of online retail. Join our experts as they share insights, real-world success stories, and actionable strategies that will empower you to elevate your eCommerce game and stay ahead of the curve in 2024 and beyond! 

• Foundational Concepts - Define strategic vs. operational KPIs in eCommerce 
• Implementation and Alignment - Address common KPI implementation challenges 
• Industry-Specific Insights - Discuss KPIs for customer retention and lifetime value 
• Future Trends and Technology - Explore AI and ML in KPI tracking Interactivity: Live Polling:  
• Scenario Discussion: 
• Rapid-Fire KPI Round: