Jeff Sleik

Join Jeff Sleik, Senior Web Manager at IEWC, and Jeff Pratt, Commerce Practice Director at Verndale, for an insightful session on 'Expanding Digital Enablement of Omnichannel Experiences.' IEWC is committed to revolutionizing the digital customer experience by ensuring every interaction is fluid and effortless, regardless of the channel or platform used. This session will provide insights into IEWC's innovative digital marketing and online strategy that leverages historical data and refined self-service options to enhance customer engagement, boost brand visibility, and improve retention rates. Learn about IEWC's path to digital enablement and their commitment to providing customers with a consistent and high-quality digital experience, which is supported by:

• Advanced self-service options
• Integrated system functions
• Robust digital capabilities
• In-depth customer and product insights

Explore how IEWC has transformed its approach to digital enablement, fostering stronger customer relationships, and improving the efficiency of internal marketing, sales, and support functions.