Jim Lyman

In the world of B2B e-commerce, talent is the key driver to transformation. While B2C has had over a decade to master digital enablement, B2B has lagged behind. Join us to explore strategies for finding and nurturing the right talent, creating pathways for upskilling, and understanding the intricacies of the operations, customer service, and sales teams. Learn what leaders are investigating to reaping long-term benefits in the B2B e-commerce landscape.

• Building the right team
• Talent Roadmap - Create pathways for talent upskilling and digital preparedness.
• Understanding B2B Complexity - Explore the intricacies of B2B operations, customer service, and sales teams.
• Patience for Long-Term team development