April 29 - May 01, 2019
Chicago Marriott Downtown
Global Head Customer Experience (CX) Cloud
Day Two: Revolutionizing the Customer Experience
The B2B commerce landscape continues to shift dramatically. The enterprise is no longer driving innovation, your customers are, and they’re raising the bar at a rapid pace. Your customers’ brand experience is inseparable from the value of the goods and services you provide. Perhaps it’s more important. This is the experience economy. Attend this session to:
- Learn how B2B companies are doubling-down on their eCommerce efforts to personalize experiences, deepen customer relationships, and thrive.
- Hear directly from eCommerce leaders on how they are modernizing sales strategies, experimenting with the latest technology, and building exceptional B2B commerce experiences in this new era.