John Hill

In the ever-evolving landscape of B2B e-commerce, embarking on a digital transformation journey is no small feat. It encompasses not only internal change management but also the critical task of delivering what customers need most. Ensuring that your company is headed in the right direction, with aligned functions and a focus on meeting customer wants and needs, is paramount. Join us for an insightful presentation as we look at MSC Industrial Supply's remarkable digital journey, demonstrating how they are making significant strides to elevate their overall customer experience. Learn from their experiences and discover valuable insights to help shape your own digital transformation for 2024 and beyond.