April 28 - 30, 2025
Chicago Marriott Downtown
25 years of technical, consulting and leadership experience in enterprise architecture planning, commerce strategy, product evaluation/selection, software development and technology implementation/support. Currently responsible for Publicis.Sapient’s Global Customer Engagement Platform Practice which includes sales, strategy, oversight, planning and reviews for numerous commerce strategy and implementation engagements
Has led many strategy and implementation projects with Fortune 500 clients including Target, Barnes and Noble College Booksellers, Sprint, JCPenney and PetSmart. Some of his recent engagements include:
eCommerce product evaluation, selection and roadmap for JCPenney.
Architectural assessment and eCommerce planning for Target.
Enterprise Architecture assessment and product recommendation at Sprint.
Design/implementation of eCommerce solution for Barnes and Noble College Booksellers.
Architectural and business assessment, product selection and roadmap for PetSmart.
In his 13+-years as a Publicis.Sapient veteran, being a member of the IBM Websphere Commerce Product Advisory board, managing Sapient’s partnerships with key Commerce vendors such as IBM, Oracle, Salesforce, Bazaarvoice, SAP Hybris, Cybersource, and many others as well as leading our analyst relationships with key commerce analyst such as Forrester and Gartner and speaking at industry events throughout the world are other components of my role.
Prior to joining Publicis.Sapient, Jon spent over 15 years at American Airlines/Sabre responsible for a number of technology areas including airline reservations, pricing and yield management, ticketing and lastly Vice President of Technology for GetThere (now Travelocity Business).
Most importantly, Jon has a passion for Commerce and his tenure at Publicis.Sapient has enabled him to do what he loves and help customers be successful.
Merchants, businesses, organizations, and users alike are all familiar with how AI can generate content and efficiently populate the frontend of a website. AI tools can also streamline backend and administrative processes to ease the input and extraction of data, make visualizing and engaging with administrative information easier, optimize finding internal documents with AI search tools, and generally improve the movement and utility of information across an organization. Attend our session with Publicis Sapient’s GVP of Commerce Practice Technology, Jon Panella, to learn how AI tools can make your business more efficient.
Check out the incredible speaker line-up to see who will be joining Jon.
Download The Latest Agenda