Octavio Perales

Director, Solutions
Intershop

Octavio has a 20 year track record of successfully leading the deployment of business-enabling technologies. As Director of Solutions for Intershop North America, Octavio serves as chief product evangelist and as a trusted-advisor to client leadership. He is responsible for defining a path to success for prospective customers looking to establish or modernize their B2B e-Commerce business operations and technical architecture. This includes matching business goals, budget, timeline, and integration requirements to Intershop's features, functionality and professional services.

Check out the incredible speaker line-up to see who will be joining Octavio.

Download The Latest Agenda

Day One – Wednesday October 28, 2020 Growing and Innovating Digitally

Wednesday, October 28th, 2020

12:05 PM Invitation Only Workshop: Overcome struggles in adopting B2B e-commerce

Your call center phones are still ringing off the hook years after you launched your online store? With the right e-commerce strategy, manufacturers and distributors can grow almost indefinitely offering a customer experience that stands out from competitors. This journey begins with the choice of the right platform and doesn´t end with the announcement of new self-services on your website. It can only be successful if new and existing clients join you on this journey! This interactive workshop is intended to provide actionable best practices to increase B2B e-commerce adoption and overcome customer resistance to change such as:

· What features and functionalities are expected by today’s B2B online buyers?

· What data points should I use as Key Performance Indicators and how do they differ from B2C?

· How do I choose a roll out strategy that my customers will embrace?

Hear first-hand experiences and best practices from leading manufacturer and digital thought leader Dover Corporation.