B2B Online 2019

April 29 - May 01, 2019

Chicago Marriott Downtown

Pavan Arora


Chief AI Officer
Aramark

Day One: Capitalizing on Growth Through Digital Innovation


9:00 AM Keynote Case Study: Transformation from BI to AI, Building the Customer Genome

As the first Chief AI Officer of a Fortune 500 company, Pavan Arora’s ultimate goal is to transform Aramark from a food services to a healthcare company, tripling the valuation.  Drawing from his previous role as Chief Data Officer at IBM Watson, Pavan understands how to leverage data as the fuel for the AI engine. At the center of this transformation has been a desire to get smarter about the customer, Pavan will share lessons learned in building a 360 degree view of the customer, including:

• Applying AI to be smarter about your customers
• Driving personalization from promotions to pricing
• Current and future use cases for AI in marketing


Check out the incredible speaker line-up to see who will be joining Pavan.

Download The Latest Agenda