B2B Chicago 2024

May 06 - 08, 2024

Chicago Marriott Downtown

Tuesday, May 7, 2024: Day Two

Theme: Converge & Elevate: Powering B2B Success Through Digital Marketing, eCommerce, and Sales Synergy

Join us for an inspiring Women in B2B Breakfast where leaders from various organizations will share their insights on fostering professional development through initiatives like Women in the Workforce Employee Resource Groups. Discover success stories that empower women in the workplace and drive diversity and inclusion to incorporate at your organization.

(Limited to 50 attendees)

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Taylor Blair

Senior Manager of eCommerce
Ergotron

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Meeta Kratz

Global VP, Product Management & Marketing
Lonza

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Vickie Holtmeier

SVP Sales
Salesforce

7:30 am - 8:30 am Breakfast & Registration In the Exhibit Hall

8:30 am - 8:35 am Welcome Remarks

Ryan Kulp - Program Director, B2B Online

Ryan Kulp - Program Director, B2B Online

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Ryan Kulp

Program Director
B2B Online

Commercetools

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Michael Scholz

VP Product & Customer Marketing
commercetools

Step into the future of B2B e-commerce as our panel takes you on a captivating journey through the realm of artificial intelligence. Join us as we unravel the enchanting ways AI is transforming customer experiences and elevating product data management. From virtual shopping companions to data-driven insights, our panelists will reveal how AI spells success in the B2B e-commerce arena. Prepare to be spellbound by riveting discussions and illuminating case studies that demonstrate how harnessing AI can propel your B2B e-commerce endeavors to new heights. 

  • AI-Powered Personalization: Explore the magical world of personalized experiences, where AI conjures tailored recommendations, virtual shopping assistants, and seamless interactions that leave B2B customers enchanted.
  • Product Data Wizardry: Uncover the alchemy of AI-driven product data management – from casting spells to cleanse, enrich, and organize data, to unleashing the power of AI in decoding complex product information hieroglyphics.
  • Forecasting Futures with AI: Delve into the crystal ball of AI-generated insights, where predictive analytics and machine learning potions unveil the secrets of demand forecasting and inventory optimization, ensuring you're always one step ahead.
  • Sorcery of Automation and Efficiency: Learn the incantations to streamline workflows and banish manual tasks using AI-powered automation, enabling you to focus on bewitching business strategies while AI handles the mundane.
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Andy Goodfellow

CTO
Zoro

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Marta Dalton

VP Marketing
Radio Systems Corporation

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Nils Olsson

Chief Customer Officer
Tacton Systems

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Sebastiaan Verhaar

CEO
Sana Commerce

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Michael Scholz

VP Product & Customer Marketing
commercetools

9:20 am - 9:45 am Keynote Presentation: Reimagining Digital: Driving Transformation for 2024 and Beyond - The MSC Journey

John Hill - Chief Digital Information Officer, MSC Industrial Supply

In the ever-evolving landscape of B2B e-commerce, embarking on a digital transformation journey is no small feat. It encompasses not only internal change management but also the critical task of delivering what customers need most. Ensuring that your company is headed in the right direction, with aligned functions and a focus on meeting customer wants and needs, is paramount. Join us for an insightful presentation as we look at MSC Industrial Supply's remarkable digital journey, demonstrating how they are making significant strides to elevate their overall customer experience. Learn from their experiences and discover valuable insights to help shape your own digital transformation for 2024 and beyond.

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John Hill

Chief Digital Information Officer
MSC Industrial Supply

9:45 am - 10:05 am Keynote Case Study: Hosted by Shopware

David LaRue - CIO, KEH Jason Nyhus - General Manager, Shopware


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David LaRue

CIO
KEH

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Jason Nyhus

General Manager
Shopware

10:05 am - 10:50 am Morning Wellness Recharge & Networking Break In the Exhibit Hall

Chill out and recharge during our Wellness & Networking Break in the Exhibit Hall – it's all about good vibes and making connections. Take a breather, join in on some relaxed activities, and mingle with awesome folks to strike that perfect balance between zen and networking.

From startups to the brands you know, listen to leaders demonstrate their products, services and solutions directly to you, and understand how the tech can work for your business. 

Demonstration #1 Thriving in the Era of AI/ML: Strategies for future-proofing, Converging and Redefining Success in B2B 

In today's rapidly evolving business landscape, mastering B2B success requires a strategic approach that embraces digital transformation. This talk will explore customer case studies for maximum impact, and redefine B2B norms by leaving legacy technology behind. Join us to discover how to thrive in the age of AI and ML 

Rohit Tripathi - Principal, CTO, Grid Dynamics 


Demonstration #2 Elevate Your Earnings: A Live Demonstration of the PROS Platform

In today's highly volatile business environment, maximizing profits has become a top priority for organizations. With the rising popularity of AI, businesses have access to powerful tools that can revolutionize their pricing and sales strategies, but where should they start? Join Jerome Cahuzac, Smart CPQ Principal at PROS, for an insightful live demonstration of the PROS Platform, highlighting how AI can be a game-changer in reshaping pricing and sales tactics. This is a unique opportunity to witness the practical application of PROS, bridging the gap between everyday business challenges and cutting-edge, effective solutions.

Hosted by Jerome Cahuzac - Principal Smart CPQ, PROS 

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Rohit Tripathi

Principal, CTO
Grid Dynamics

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Jerome Cahuzac

Principal Smart CPQ
PROS

For B2B e-commerce, re-platforming involves addressing internal team structure challenges, vendor selection, and integration decisions. It also requires careful consideration of customer feedback and financial planning.

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Beth Mooney

Head of Digital Marketing & eCommerce
Dana Incorporated

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Vince Aschliman

Ecommerce Manager
Essex Brownell Inc.

10:50 am - 11:10 am Presentation: Unlocking the Power of Data Insights & Digital Marketing in B2B

Jonathan Burdette - Head of Industry Strategy, Manufacturing, Adobe Tom Gores - Director, Product Optimization, GE Healthcare

Data is essential in personalizing your message to B2B customers, in engaging with B2B buyers in ways that are relevant, in driving revenues, in differentiating from competitors, and in reducing costs to sell and serve. How can one analyze where the right opportunities are, with the right customers, with the right assortment of products / solutions, at the right time? Join us as we explore how data insights can help sales teams enhance their view of customer opportunities and automate opportunity identification using scalable digital tools that drive profitable revenues. 

This session, cover how to: 

  • Unlock the power of digital in a B2B business
  • Define the role of data in B2B and maximize qualified leads
  • Get a true 360-degree view of the customer
  • Leverage scalable digital tools internationally to drive profitable revenues across markets
  • New Trends in Manufacturing and leveraging data insights
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Jonathan Burdette

Head of Industry Strategy, Manufacturing
Adobe

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Tom Gores

Director, Product Optimization
GE Healthcare

11:10 am - 11:30 am Presentation: Building A Unified Commerce Strategy; Lessons Learned & Insights To Building a Best-In-Class Approach

Gireesh Sahukar - VP Digital, Dawn Foods
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Gireesh Sahukar

VP Digital
Dawn Foods

11:30 am - 11:50 am Panel: E-commerce digital transformation & change management with AI. Create a winning hybrid sales model

Darren Taylor - former SVP Marketing and Digital, Fleetpride Charles Desjardins - EVP & Managing Director, Valtech Erik Tropple - Account Executive, Coveo
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Darren Taylor

former SVP Marketing and Digital
Fleetpride

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Charles Desjardins

EVP & Managing Director
Valtech

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Erik Tropple

Account Executive
Coveo

11:50 am - 12:10 pm Keynote Presentation: Empowering Engineers: Custom Software's Role in Fulfilling Grainger's Purpose

Anaf Durrani - VP of Engineering, Grainger

At Grainger, building custom software is a key unlock for our ongoing transformation. Anaf Durrani, VP, Product Engineering, will share how the product engineering team building custom software also supports Grainger's purpose, We Keep the World Working®. He will dive into how the idea of purpose is communicated to our engineers, and how it aligns back to both business strategy and to the culture we've built, where engineers and leaders an opportunity to grow, thrive and make a difference.

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Anaf Durrani

VP of Engineering
Grainger

In the world of B2B e-commerce, talent is the key driver to transformation. While B2C has had over a decade to master digital enablement, B2B has lagged behind. Join us to explore strategies for finding and nurturing the right talent, creating pathways for upskilling, and understanding the intricacies of the operations, customer service, and sales teams. Learn what leaders are investigating to reaping long-term benefits in the B2B e-commerce landscape.

  • Building the right team
  • Talent Roadmap - Create pathways for talent upskilling and digital preparedness.
  • Understanding B2B Complexity - Explore the intricacies of B2B operations, customer service, and sales teams.
  • Patience for Long-Term team development
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Christy Wilhelmi

VP, Omni Customer Strategy (eCommerce, Category Management and Omnichannel)
Georgia Pacific

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Meeta Kratz

Global VP, Product Management & Marketing
Lonza

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Jim Lyman

VP Customer Enablement & Ecommerce
Performance Foodservice

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Michael Scholz

VP Product & Customer Marketing
commercetools

12:45 pm - 2:00 pm Networking Lunch

Chow down on knowledge and tasty bites at our Networking Lunch, where the only thing hotter than the dishes is the B2B eCommerce banter. Grab a seat, savor the flavors, and let's turn this lunch into a feast of connections and commerce fun!

12:45 pm - 2:00 pm Wine & Dine Power lunch hosted by Lucidworks - A Realist’s Look at Generative AI Hype and what B2B Brands Should Really Be Focusing On
Steve Mierop - Senior Solutions Engineer, Lucidworks

With the advent of ChatGPT and other AI applications impacting the B2B marketplace, commerce professionals are wondering what actions they should be taking.   

 

There is good reason to be excited about the potential for generative AI to transform the customer experience, however it’s extremely important to see through the noise in order to avoid pitfalls when experimenting with and adopting new technologies. 

  

How has your organization applied or is considering applying generative AI? 

Which applications of AI technology make the most sense now, and which should be ignored? 

How can generative AI really accelerate your efforts in customer and employee experiences?  

How can Generative AI enhance your Search and Browse experience on your website? 

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Steve Mierop

Senior Solutions Engineer
Lucidworks

12:45 pm - 2:00 pm Wine & Dine Power Lunch hosted by Slope
Alice Deng - CPO / Co-Founder, Slope

Invite Only

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Alice Deng

CPO / Co-Founder
Slope

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Kenneth Parks

Chief Growth Officer
Icreon

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Martin Renkis

Executive Director Global Sustainable Infrastructure Alliances
Johnson Controls

Track A Growth Through Digital Transformation

2:10 pm - 2:30 pm Case Study: Embracing Change: Navigating Effective Change Management for Digital Transformation
Antonio Espinoza - Head of Engagement Strategy & Digital, Philips

In today's fast-paced digital world, businesses are constantly seeking ways to remain competitive and adapt to evolving market trends. Embracing change has become a crucial aspect of successful business operations, and effective change management is key to navigating digital transformation. Embracing that change? Rarely goes smoothly. Antonio will help you understand how to navigate those challenges and embrace opportunity.

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Antonio Espinoza

Head of Engagement Strategy & Digital
Philips

Track A Growth Through Digital Transformation

2:30 pm - 2:50 pm Presentation: Reaping Tangible Benefits Through Digital Transformation: Building, Selling, And Executing Your Plan For Growth & Success
Mike Razzoog - Chief Strategy & Growth Officer, Avatria
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Mike Razzoog

Chief Strategy & Growth Officer
Avatria

In the ever-shifting terrain of contemporary business, a standardized sales approach is no longer sufficient. Organizations are swiftly adapting to hybrid and omni-channel sales models, embarking on a journey filled with both hurdles and potential rewards. Join our panel of industry experts, each bringing their own distinct perspective and a wealth of experience, as they recount, we review how marketing, eCommerce and Sales are aligning to increase profit across the business

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Becky Wittrig

VP of Sales
Restek

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Michael Larmon

VP of Sales & Marketing
Ion Exhibits

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Mike Boswell

VP, Digital and eCommerce
Breakthru Beverage Group

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Kenneth Parks

Chief Growth Officer
Icreon

Track B Improving B2B UX/ CX

2:00 pm - 2:10 pm Chairperson’s Remarks
Richard Gatewood - Global Vice President of Digital Solutions, iCrossing
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Richard Gatewood

Global Vice President of Digital Solutions
iCrossing

Track B Improving B2B UX/ CX

2:10 pm - 2:30 pm Presentation: Great CX, Engaged Teams, and Happy Leaders all day…..Yes Chef!
Val DuVernet - Sr. Director, Digital Strategy & Optimization, McKesson Medical-Surgical

How thinking like a chef can help your ecommerce business.

What's the most important part of an ecommerce site? There are probably as many answers to that as there are menu items at the Hungarian restaurant Mofarguru which holds the Guinness World Record for largest menu (1810 items to be exact). But if you think it is Customer Experience, perhaps we can take some clues from the hospitality/restaurant business where experience is at least as important as the food!

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Val DuVernet

Sr. Director, Digital Strategy & Optimization
McKesson Medical-Surgical

Track B Improving B2B UX/ CX

2:30 pm - 2:50 pm Presentation: Beyond Sales Transactions: Adopting a Product Mindset for Sustained Customer Value
Jacobi Zakrzewski - VP, Technology Strategy & Solution, Luminos Labs

Let's dismantle an antiquated view of the B2B eCommerce experience as only a transactional sales engine. Join us to explore shifting the approach to a digital experience that evolves, fosters cross-functional collaboration, and leverages your organization's unique strengths to drive growth. It’s more than simply selling widgets online. We'll cover:

  • Understanding the product mindset shift and its significance
  • Redefining what success looks like
  • Practical steps to initiate this thinking within your organization
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Jacobi Zakrzewski

VP, Technology Strategy & Solution
Luminos Labs

Discover the synergy between B2B eCommerce and ERP systems through the strategic utilization of punchout catalogs. Join experts as they investigate into the advantages of punchout catalogs for larger customer accounts, explore technical integration nuances, and unveil implementation best practices. This panel session offers insights into how punchout catalogs enhance the buying experience while seamlessly integrating within merchant and customer ERP systems, fostering operational excellence and customer satisfaction.

  • Strategic Value of Punchout Catalogs
  • Technical aspects of integrating punchout catalogs with diverse ERP systems.
  • Best Practices for Implementation
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Raman Rao Venket

Director, Digital Strategy and eCommerce
Boeing

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Shannon Zonca

Senior Director, Contract eCommerce
MillerKnoll

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Ryan Meade

Chief Alliance Officer
DynamicWeb

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Richard Gatewood

Global Vice President of Digital Solutions
iCrossing

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Ceejay Teku

Founder
Catsy

Track C Optimizing Your Site From Search To Checkout

2:00 pm - 2:10 pm Chairperson’s Remarks
Tim Ahlenius - VP Strategic Initiatives, Americaneagle.com
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Tim Ahlenius

VP Strategic Initiatives
Americaneagle.com

Track C Optimizing Your Site From Search To Checkout

2:10 pm - 2:30 pm Presentation: Amazon as a Bellwether: What Can You Learn And Avoid About Buyer Experience & Operations
Stacy Hanks - VP, Global Digital Commerce, SureWerx

Amazon has a lot of big asks if you are selling on Amazon, either as 1P or 3P – it can feel burdensome but Amazon is not just a retail company – it’s a logistics company, it’s a tech company that moves fast to adapt to their buyers. How do you look at their requests & processes and turn their learnings into ways to accelerate your own business by leveraging Operations, Content, all through Amazon’s Customer Obsession lens?

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Stacy Hanks

VP, Global Digital Commerce
SureWerx

Track C Optimizing Your Site From Search To Checkout

2:30 pm - 2:50 pm Presentation: How to Use Advanced Configuration to Elevate Guided Buying & Selling
Andre Rego - Digital Customer Experience, Belden Laura Malandra - RVP of Sales, Logik.io Kathryn Dean - Account Executive, Logik.io

Join Logik.io as we delve into Belden's innovative journey, a prominent manufacturer and distributor renowned for its end-to-end networking, security, and connectivity solutions. 

Discover firsthand how Belden is revolutionizing the customer experience by integrating guided buying and selling principles into its eCommerce platform. Through strategic implementation of advanced configuration techniques, Belden is not just meeting but exceeding customer expectations, fostering seamless navigation, and empowering personalized purchasing experiences. 

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Andre Rego

Digital Customer Experience
Belden

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Laura Malandra

RVP of Sales
Logik.io

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Kathryn Dean

Account Executive
Logik.io

In this comprehensive panel discussion, we explore how B2B can undergo a profound transformation by incorporating B2C-inspired strategies. Our expert panelists will cover a range of topics, including understanding the buyer's journey, educating without selling, personalization and relationship building, omnichannel engagement, and creating memorable experiences.

  • Embracing a consumer-centric approach can enhance B2B marketing by focusing on providing value, education, and meaningful interactions throughout the buyer's journey.
  • Understanding the different stages of the buyer's journey – awareness, consideration, and decision – allows B2B marketers to tailor content and engagement strategies effectively.
  • By prioritizing education and information over sales pressure, B2B companies can build trust and credibility with their audience, ultimately leading to greater results.
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Rick Lockwood

Group Product Manager, Purchase Funnel & Head of Digital Merchandising
CDW

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Jonathan Steffens

Director, eCommerce
EquipmentShare

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Rob Jenson

Director and Head of Ecommerce
STIHL Inc

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Paul McAleer

Head of Experience
TMG

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Jon Panella

Group Vice President, Global Commerce Alliances & Strategy
Publicis.Sapient

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Tim Ahlenius

VP Strategic Initiatives
Americaneagle.com

Tastings

2:00 pm - 3:00 pm Cheers With Peers Cocktail Tasting – Hosted by inRiver

Join the inriver team to test out some cocktail recipes! Inriver is the MACH Alliance certified-composable PIM solution with built in digital shelf analytics and integration capabilities, powering your entire product journey at every touchpoint. Participate in our Cocktail Tasting session to discuss drinks and digital transformation. 

(Sign up required)

3:20 pm - 4:05 pm Afternoon Refreshment & Networking Break In the Exhibit Hall

Spice up your conference experience at our Afternoon Fiesta & Networking Break in the Exhibit Hall – it's where the fun meets business. Grab a Cinco De Mayo themed snack, shake things up with lively conversations, and make connections that sizzle in this vibrant and energizing interlude.

From startups to the brands you know, listen to leaders demonstrate their products, services and solutions directly to you, and understand how the tech can work for your business. 


Demonstration #1 Transforming Your B2B Website from Plain to Powerhouse

You’ve had a website for a long time, but does it really act more like a digital billboard? Today’s customers expect to seamlessly find information and purchase the products they need, much like they do in their day-to-day lives. Our session explores the key challenges B2B manufacturers face in delivering online experiences, and how the right digital choices can unlock value and customer loyalty throughout the buying process.

Mark Melton, US Market Development & Partnerships Leader, Magnolia


Demonstration #2 The business case for AI-enabled B2B commerce 

There’s no avoiding it – AI is more than a buzzword, it’s a strategic imperative. But is it really time for manufacturers and distributors to dive in? And what concrete results can you anticipate? In this session, we'll delve beyond the buzzwords to explore the tangible benefits AI brings to B2B eCommerce. From boosting margins to revolutionizing user experiences and optimizing supply chains, we'll uncover why you can't afford to overlook the transformative power of AI-enabled commerce.  

Josh Kinzer - VP of Sales – Commerce, Sitecore

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Mark Melton

US Market Development & Partnerships Leader
Magnolia

3:20 pm - 4:05 pm Meet Up! Building A Unified Commerce Strategy; Lessons Learned & Insights To Building a Best-In-Class Approach
Gireesh Sahukar - VP Digital, Dawn Foods
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Gireesh Sahukar

VP Digital
Dawn Foods

Track A Growth Through Digital Transformation & Marketing Trends

4:05 pm - 4:25 pm Case Study: Programmatic Perfection: How to Boost Brand Safety and Reduce Wasted Ad Spend
Jim Lillig - Director, Digital Marketing, NSI Industries Dustin Trout - Founder / CEO, Rise. Grind. Repeat. Podcast

The average advertiser contends with a disheartening reality: according to MOAT, 40% of ads never reach their audience - yet you still pay for them. NSI's team achieved a remarkable 4% IVT (Invalid Traffic %) and a 99.8% Brand Safety score, setting a new standard well above the 75% industry benchmark. Their secret? A quiver of strategies encompassing strict publisher governance, advanced analytics, and an unwavering focus on ad placement precision. The session will delve into these methodologies that not only bolster brand safety but also dramatically reduce the financial drain of fraud and bots. If programmatic advertising is a part of your strategy, this session promises to be an invaluable asset, equipping you with the tools and hacks to optimize your ad spend and ensure your brand's safety online. 

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Jim Lillig

Director, Digital Marketing
NSI Industries

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Dustin Trout

Founder / CEO
Rise. Grind. Repeat. Podcast

Track A Growth Through Digital Transformation & Marketing Trends

4:25 pm - 4:45 pm Panel: Navigating Internal Buy-In: Strategies for Marketing Ecommerce
Kevin Pearson - eCommerce Project Manager, UFP Industries Sean Cummings - Director of eCommerce, UFP Industries Aaron Sheehan - Director of Product Marketing, OroCommerce

Uncover actionable advice for effectively securing internal buy-in for e-commerce initiatives. Hear firsthand how leaders at UFPI made the decision to embrace online channels, obtained support from the sales team, and ensured ongoing internal adoption. Whether you're strategizing or already launched, discover tactics to foster consensus, ignite excitement, and propel success in your e-commerce ventures. 

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Kevin Pearson

eCommerce Project Manager
UFP Industries

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Sean Cummings

Director of eCommerce
UFP Industries

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Aaron Sheehan

Director of Product Marketing
OroCommerce

Track A Growth Through Digital Transformation & Marketing Trends

4:45 pm - 5:25 pm Panel: Payment Trends: Empowering Businesses with Innovative Financing Solutions
Patrick Lord - Senior Manager - B2B E-Commerce, Samsung Electronics America Gregg Walker - Vice President, eCommerce, Bulbs.com Kenneth Parks - Chief Growth Officer, Icreon

This panel dives into the dynamic landscape of B2B payment trends, focusing on the role of B2B financing in facilitating seamless transactions. With the rise of embedded finance and the increasing demand for streamlined digital payment experiences, businesses are redefining their approach to offering financing solutions. We explore the evolution of B2B financing, its impact on decision-making processes, and how businesses can leverage partnerships to enhance customer experiences and drive growth. 

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Patrick Lord

Senior Manager - B2B E-Commerce
Samsung Electronics America

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Gregg Walker

Vice President, eCommerce
Bulbs.com

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Kenneth Parks

Chief Growth Officer
Icreon

Track B Improving B2B UX/ CX

4:05 pm - 4:25 pm Presentation: ROI Storytelling: Topic TBD
Chloe Cho - Director, Global Customer Experience, UX & Research, TE Connectivity
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Chloe Cho

Director, Global Customer Experience, UX & Research
TE Connectivity

Track B Improving B2B UX/ CX

4:25 pm - 4:45 pm Presentation By BigCommerce
Ashley Ching - Founder & CEO, Inhaven Lance Owide - Senior Director, Business-to-Business, BigCommerce
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Ashley Ching

Founder & CEO
Inhaven

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Lance Owide

Senior Director, Business-to-Business
BigCommerce

Table #1 Understanding The Role That CX Optimization Plays In A Successful Digital Transition 

Hosted by Ronald Gaines - Sr. Manager MarTech and Data, Sunbelt Rentals  

Table #2: Leveraging Data While Scaling  

Hosted by: Justin Rinaldi – Marketing, Safety Speed Manufacturing 

Table #3 Social Strategy: Tapping into social media and influencer marketing to recruit new customers 

Hosted by Ljubitza Frkovich Mallqui - Head of Marketing, Promelsa 

Table #4 Ensure Branding & Promotional Strategies Are Consistent & Well-Coordinated Across All Channels.  

Hosted by Robert Richardson, Senior Digital Product Manager, B2B eCommerce, MillerKnoll 

Table #5 Strategies for Building an Effective Agile Global Team  

Hosted by Dan Berlin - Global IT Director, Kennametal Inc 

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Ronald Gaines

Sr. Manager MarTech and Data
Sunbelt Rentals

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Justin Rinaldi

Director of Marketing and eCommerce
Safety Speed Manufacturing

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Ljubitza Frkovich Mallqui

Head of Marketing
Promelsa

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Robert Richardson

Senior Digital Product Manager
MillerKnoll

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Dan Berlin

Global IT Director
Kennametal Inc

Track C Optimizing Your Site From Search To Checkout

4:05 pm - 4:25 pm Presentation: Use Cases for Generative AI & How To Avoid Risk To Reap Rewards
Theresa Kuske - Senior Director of Digital Marketing, Chamfr

The integration of AI into B2B has revolutionized marketing and sales strategies, offering new avenues for personalized customer experiences, data-driven insights, and enhanced operational efficiency. This session will explore 5 diverse ways in which AI should be utilized by everyone in the audience to transform marketing and sales, resulting in increased customer engagement, improved conversion rates, and sustainable business growth.

  • Personalized Customer Experiences:
  • Data-Driven Decision Making:
  • Dynamic Pricing Optimization
  • Content Personalization and Recommendation:
  • Customer Relationship Management Enhancement
  • Enhanced Market Segmentation
  • Competitive Analysis and Benchmarking
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Theresa Kuske

Senior Director of Digital Marketing
Chamfr

Track C Optimizing Your Site From Search To Checkout

4:25 pm - 4:45 pm Presentation By Optimizely
Andres De La Rosa - Senior Product Marketing Manager, Optimizely
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Andres De La Rosa

Senior Product Marketing Manager
Optimizely

Table #1 Unlocking Success in Product Content Creation with Generative AI: What Strategies Have Yielded Results for You   

Hosted by; Emeka Nwosu - eCommerce Data Analyst, Amyris 

Table #2 Now Trending: Discussing the Latest Trends In Marketplaces - Hosted by Rudy Abitbol – VP eCommerce & Digital Marketing, AMG Medical 

Table #3 Shaping The Ideal Digital Customer Experience For Your Site – Hosted by Mark Frenette - B2B Digital Commerce Manager, The Hershey Company 

Table #4 Omni-Channel & Merging Online Channel With Offline Channel To Create Untapped Value?  

Hosted By Scot Stein - Chief Information and Digital Officer, IEWC 

Table #5 Unlocking the Power of PIM: Best Practices for Effective Implementation  

Hosted by Howard Blumenthal - Director, eCommerce and PIM, Motion Industries

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Emeka Nwosu

Associate Manager - Marketing Analytics
Altria

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Rudy Abitbol

VP, eCommerce & Digital Marketing
AMG Medical

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Mark Frenette

B2B Digital Commerce Manager
The Hershey Company

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Scot Stein

Chief Information & Digital Officer
IEWC

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Howard Blumenthal

Director, eCommerce and PIM
Motion Industries

Tastings

4:05 pm - 5:05 pm Cheers With Peers Margarita Tasting hosted by nTara (sign up required)

Join us for some DAM good margaritas. PIMagine the fun! 

The PXM experts from Ntara are hosting an invitation-only event where attendees get to sample a variety of delicious margaritas. You’ve been networking and learning so hard all week—you deserve this! 

In this one-hour session, you’ll taste several margarita flavors and gain some tequila knowledge so you can recreate the fun at home. 

5:25 pm - 6:25 pm Happy Hour @ Hotel Lobby Bar

Join us for a quick drink (or two) before you head out for a night on the town. 

9:00 pm - 11:00 pm Late Night Cordials @ The Hotel Lobby Bar